Leadership
Welcome to the Leadership Development Page
Certified Trainer:
***9 months time preferred of employment
Submit expression of interest form
Receive packet & give deadline (Based on the quarter)
Read & respond to “The 7 habits of highly effective people
Read & Respond: “How successful people grow”
Host a CT Class
Attend FOH & BOH Rotations
Trainers must train at least one person
Must pass Credo Card Test
Required to close or open at least (2 or 3) days of the week, as they will be scheduled to assist managers with training on day to day shifts and be available Saturdays.
Role expectation follow up convo ( Send Trainer Digital Copy)
Upon graduation and successfully executing your role you are able to submit an Expression of Interest Form for the Team Leader role
Team Leader
***12 months time preferred of employment
Submit expression of interest form
Read & Respond to” 9 things a leader must do”
Read & Respond to “Leaders Eat Last”
Enneagram
Present project
Complete Phases from Role Description
Must Pass Evaluation by Guest Experience Dept.
Must pass Credo Card Test
Department Leader:
` ***18 months time preferred of employment
Attend DL class
Complete job description training with assigned Director
Complete Department Leader Packet
BOH proficiency
Read & Respond to “Multipliers”
Read & Respond to “How to win friends & Influence people”
Review the FCR & Talent investment report with Sr. Director
Meet with directors 1-on1
Complete 3 CFA Drive-Thru Assessments
Must pass Credo Card Test
Present Project